Like depthcam said, Cinera is a brand-new product, and many issues or bugs which were reported can be traced back to wrong user operation or some software bug.
Some problems or bugs cannot be anticipated in the lap but require real-world usage to be figured out. As soon anyone reports an issue or bug to us, we first try to solve it with known troubleshooting solutions, and if that doesn’t solve the issue, get our engineers to work on solving it straight away.
Therefore, if you ask if we are deliberately shipping out buggy units?
We absolutely do not.
If you take the time and browse a bit through the forum, you will see that we read users problems and offer solutions as well as being encouraged to contact our support directly if they experiencing any issues.